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Business Information by Gladys Edmunds

Business Information by Gladys Edmunds
At age 15 Gladys developed a travel service that would prosper for more than 30 years. She is a national award winning entrepreneur, keynote speaker, author and columnist. Visit her at www.gladysedmunds.com

Look Past Family, Friends For Employees

Look Past Family, Friends For Employees

Dear Gladys,

I often hear people complaining about how hard it is to get a job. But yet it seems that when a person gets a job they don't appreciate it. I'm in the catering business and this is the season that my business increases significantly. I have a real problem with help. I can't find good dependable people. Last week I got a contract to cater a large corporate holiday party and I will need to depend on good help. I have been hiring close friends and family members that I know really need the money. But they keep letting me down and often don't show up to work. What is wrong with people?

Thanks — Dave

Friends and family members are not always the best place to look for employees. And, the way to be guaranteed that they show up, and on time, is when they live in the house with you.

Try looking for your employees in more traditional places and you might want to consider looking for part-time employees instead of full- time. This could open up the employment field for more people, especially students and retired folks.

I have stated many times in the past that plenty of retired people want to work. But they are not interested in working full-time. However, they enjoy working part-time for the extra income. Plus having a retired person in your company can prove beneficial to you. These seniors have seen a lot and have encountered many of life's experiences and can help you to learn and grow in many ways.

I have noticed many seniors in the workplace. This can be an advantage to both you and your company. And many students are seeking part-time work.

Place an ad in your local newspaper. Call a few employment offices to see who's looking for work among both seniors and students. You can put notices on the bulletin boards at colleges, trade schools and universities when looking for students. Check out how to go about posting on church bulletins or in the church newspapers. Now that you have some idea of who can work with you, take a minute to review your work practices so that we can be certain that you are on point. Are you paying a competitive hourly rate or salary? Ask your bookkeeper or accountant to do a little research to see if you are paying a fair rate. Are you making certain that you are exposing your employees to a clean and safe environment?

I remember getting an email from a woman who was in the food business and had several locations. Her employees often called off due to sickness, which had a negative impact on her business. After many months of frustration someone suggested that she hire a consultant to see what was going on in that location. The consultant suggested hiring a building inspector, just to make certain that all was well in the building and much to the owners surprise the inspector found that the building had a huge toxic mold problem, which could easily be seen as the cause for sickness. The woman moved the operation to a different location and there were no more reported illnesses.

To be sure of getting the right people to work in your company become clear on what you need in an employee. This is often overlooked when hiring. Generally when we start our businesses, we often start off solo and then business starts to grow and we reach out for help and we tend to accept the first people we see. That's how we end up hiring family and friends. Get out of that trap.

Identify what the job requires. If the job requires the worker to have a car and you are interviewing folks who have no car or worse yet no drivers license… guess what? That's not the best hire. Actually, hiring family and friends can work out well if you apply the proper hiring techniques.

The bottom line is, whether you hire family, friends or strangers make certain that the job requirements fit the person hired and that the working conditions are good.


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